Testimonials

Dr. Steven Cyr:

I feel compelled to document a series of events that has changed my life. In reading it, I hope and pray it will also change yours. I was born with scoliosis and 3 other diseases of the spine, and have always had back problems: pain every day, difficulty with walking, and daily activities. At 11 years of age, I had my first spinal surgery in which the Harrington rod procedure and spinal fusion were performed. I spent the next 11 months in a body cast and confined to bed. After the cast came off, I had to learn how to walk again. The pain was still there, but I dealt with it; as my Father said,” (I) never complained.”

I would say that I was feeling a little tired and would go lay down. At 21, I had my second spinal surgery where they removed the Harrington rods and more spinal fusion. I spent a mere 3 months in bed that time; and the pain was still there. I was convinced that that was the way it was always going to be. Over the next 30 + years I have seen many doctors and they have all said the same thing, after a five minute appointment; “You have arthritis in your spine. We can do cortisone injections but nothing more. You will just have to live with it.” And live with it I did. I grew accustomed to a very high pain threshold; so I just managed. Managing became harder and harder and I was beginning to have a difficult time dealing with it.

In Sept 2006 my husband was transferred to San Antonio TX. We were thrilled to be moving, as San Antonio is now home and we could not be more pleased with the city and her people. In the 3+ years we have been living here, my back became much more difficult to bear and I saw another few doctors and received the same answers as before. I restore vintage wedding gowns and repair lace, alter modern wedding gowns, and make veils. The modern gowns are very heavy; it was very painful for me to work on them. I continued to work but that was becoming increasingly impossible as well. In October of 2009, my husband Mike and I decided that I needed a break; hoping that some time off would help me heal. We decided that I would no longer take new client brides; I would cancel all that I had not started, finish up what I had, and get some much deserved rest.

Friday November 20, 2009, was my last day of fittings. I had many appointments that day and I was barely hanging on. Most brides were coming to pick up their gowns and 2 brides still needed fittings in order for me to finish their gowns. At 10 AM the phone rang and a lovely voice said, “Hello, my name is Cali Rose. I am getting married and I need alterations on my gown.” As she was speaking to me, it was as if the volume was turned down on her voice, and in its place a loud voice in my ear simply said “TAKE THIS BRIDE.” I quickly thought that I don’t want another 10 hours of work. I can’t handle it. But I recognized His Voice, and then I said to Miss Rose, “I like you, can you come today?” She said yes and stopped by a few hours later.

I helped her try on her pretty halter style Alencon lace gown and I started discussing the alterations that were needed on the bodice. She looked me straight in the eyes and said, “What is wrong with your back?” I said that I just have a little backache. She sat down and got into the same pose as the statue Rodin’s The Thinker, and asked again what is wrong with my back. I thought, this is a little weird, but told her I have been having some pain and just was hurting pretty badly, and she said, “And?” I said let’s look at your bodice, and she insisted that I tell her about my back.

So I asked her if she really wanted to know. She did. So I explained that I was at the end of my rope, the pain had become so bad that I could no longer function, and today was the last day I was seeing Brides. She then told me that she was a surgical spinal cord monitor and worked with fifty orthopedic surgeons in San Antonio. And then she said, if anyone that she loved needed back care that there was only one doctor she would recommended and his name is Dr. Steven Cyr; and ,by the way, she was doing surgery with him the next day - Saturday - and if I was serious, she would speak with him on my behalf. It usually takes 6 months to get into see him but I said that I would be thrilled to speak with him.

Only then did we finally get around to her fitting. I understood what was needed to make her dress perfect; she had mentioned that she loved Swarovski crystals. As God would have it, my next appointment did not show up. This has only happened four times in the last eighteen years, so this gave us all the time we needed to chat and finish her fitting. In the next twelve hours we emailed and talked several times. She asked me to call her at 11:00 AM the next morning -which I did. She was in surgery with Dr. Cyr and his team and she took my call anyway and said “stepping out.” Then I heard a man’s voice ask if the call was from Diana? She said yes, then stepped out of surgery, and briefly spoke with me to tell me that, as a favor to her, Dr. Cyr’s team member would see me on Wednesday, the day before Thanksgiving!

I arrived at 10:00 AM for a 10:15 appointment, filled out the great amount of information needed, and at 10:20, was called into the back office. I met with a wonderful man named Eloy Castaneda, who is Dr. Cyr’s right hand man. He brought me into a room where they do low level x-rays, and with a technician, took several x-rays of my spine. He said these x-rays are not clear enough so additional x-rays would be needed. I thought that was the appointment, so I asked him if I could tell him a few issues I was dealing with. He said, “Oh, we have just begun. This is just the meet and greet.” He then introduced me to his staff and told them if I needed anything to be sure to get it done.

This was all so amazing to me. Well, we talked about everything related to my spine and he told me that he felt that they could help me. This caused me to have a meltdown, because these were the words I had wanted to hear for so long: finally, some HOPE. Eloy was so sweet, he held me as I cried and kissed my head, then he looked me right in the eyes and said, “There are two things I must tell you. We are not God, nor are we Jesus Christ, but we work with both to get you and us through this.” I was amazed. I now had additional validation that I was in the correct place and these were my doctors. Praise God!

He then asked me if I was willing to do everything he needed me to do on a diagnostic level, as they do not do exploratory spinal surgery. He also mentioned that I would not love him during these tests as I did that first day. I told him, yes, whatever it takes. One of the amazing things about this appointment was that he was with me from 10:20 AM to 4:30 PM. I am not kidding! What doctor’s offices do that? During the six hours I was there he had two associates get all my medical records - and I mean ALL of them - delivered to his office, or emailed or faxed to him.

This, once again, is the day before Thanksgiving, and I was his only patient. During my visit I had more x-rays taken than I had ever had taken at one time ever before. He took full body x-rays and everything in between. Then, after I left his office, I went to get blood work as well. What a day! God is All Encompassing and The Greatest Physician. Eloy Castaneda is the most caring and passionate man I have ever met, his heart is a beacon of light and love, and I felt totally secure with him on my side.

When I met Dr. Cyr, he was as wonderful as Eloy Castaneda, answered all my and Mike’s questions, did not rush us in any way. He was direct, loving, extremely caring and competent, and also brought God into the conversation. Unbelievable.My husband Mike said that this surgical team is the real reason why God sent us to San Antonio, God has placed us here, for me to finally get the help I need. Over the next several weeks Eloy set up a number of tests to find out what was really going on with my spine that the x-rays could not show. He was wrong; I still loved him even though the battery of tests was as brutal as he said they would be.

During the Thanksgiving and Christmas Holidays, I finished my last two brides, and gave Cali’s gown my full attention. After a few fittings I finished her pretty gown, I also added 1200 Swarovski Crystals! She came in with her sister for her final fitting and her crystal reveal (She did not know I was adding any crystals) it was a wonderful moment. She just loved it. Another thing I was guided to do was to tell her the story of God’s voice in my ear, and how I wasn’t taking any more Brides. Also I told her that she was my Angel, and had changed my life.

As my gift to her, I did not charge her anything for her gown, alterations, or crystals as it was my honor and great pleasure to do this. God had put her into my life and it changed me forever. I believe that I would not have found this doctor, as I had thought I had seen every orthopedic surgeon in San Antonio.After all the tests, the doctors had made a decision of what was needed and surgery was to be scheduled. As God’s time is perfect, my surgery was scheduled and cancelled three times, I had to turn it over to the Great Physician, as I was barely functioning. For my intake, the day surgery was to be undertaken; Cali was present and prepared me for surgery.

This was particularly sweet, as she was not on call that afternoon and was leaving for her bachelorette party later that night. It was a very complicated surgery. Dr. Cyr went in from the abdomen and the back and fixed all my problems. And I mean they really fixed everything. Surgery was over 8 hours long and the recovery time will be 1 ½ years. My surgery was on April 7, 2010. It is now June 16, 2010 and my surgery was 10 weeks ago. I have had no pain for 7 weeks. Yes my back and belly ache a little, but the old pain is totally gone and there is no new pain! Two hours after surgery I asked them to remove the morphine pump and by week three I had weaned off of ALL medication. I do not take anything anymore because I have no pain that needs to be relieved! Praise God!

I started my own therapy by doing laps around the couch, then, after 6 weeks, got the OK to go outside and walk ‘the malls.’ I used a walker for 2 weeks, then a cane, and now I bring the cane if it will be a big walk, but for short distances - no cane. I also walk in the deep end of the pool; 300-500 steps every day, weather permitting. I can hardly believe it. I saw Eloy at six weeks out from surgery and he said that the fusion and bone grafts and titanium screws were in perfect alignment, and that my back was as healed at 6 weeks as most patients were at four months. I wear a lovely back brace every day and in the next 6 weeks that also will be tapered off. This is my time to heal and I am taking advantage of it. I have changed my diet and have lost 25 pounds, and have gained ¾” in height! I am spending more time with God and feel blessed beyond belief. Thank you Lord, for giving me this gift and restoring my life. I look forward to starting physical therapy in October.

I want to thank my amazing doctors and team members and to all the wonderful staff at the Orthopaedic & Spine Institute for saving my life and allowing me be whole again. I have not felt this great in over forty years; I look forward, with joy, to the future. Thank you from the bottom of my heart. My husband Mike, sister Kaiya, and my father Irv, also thank you. There are no words that can express my gratitude.

Sincerely,
Diana Ackerman-Herschel

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In 2000 I was in a car accident which resulted in excruciating back pain. I went to physical therapy for months without any relief and then began seeing a pain management specialist. Prior to the accident I worked full time, went to school full time, kept up with the household chores, cooked daily, and had an active social life. During the next five years the pain became more difficult to live with. I had to quit school, could no longer work, and I was not able to focus on day to day activity. I was taking five different anti-depressants, 2 types of muscle relaxers, topamax, duragesic patches, & lortab. I honestly didn’t care if I even woke up.

The first time I was in Dr. Cyr’s office was in 2006 I had no idea of the impact he would have on my life. In July 2006 I had a 3 level cervical fusion and in May 2007 a 2 level lumbar fusion. Within three months of my second surgery I went back to work. I lost about 70 pounds just because I could get out of bed and do things on a daily basis. I was able to stop all of the anti-depressants except for one. I occasionally take a muscle relaxer or a pain killer. In Oct. 2009 I had a 6 level cervical fusion which I am currently recovering from. I am even going back to school in January. Dr. Cyr & Eloy are my life savors because without them I don’t know where I would be now. They gave me my life back.

There is no way to express the gratitude that I have for finding such a compassionate, caring surgeon & surgical team who are nothing less than a perfectionists and a role models, in my eyes for all medical professionals.

Christina Espinoza

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I’m excited this year to join my family and friends in celebrating the holidays. Last year at this time, it was a different story. I was in constant agony from one herniated disk and three degenerated disks in my lower back. I had no interest in food or fun and being at work was an ordeal.

From the moment I opened my eyes in the morning to the time I closed them at night I was in excruciating pain. I was either standing or lying down as sitting was unbearably painful. So that’s what I did; stood for eight hours at work each day, stood at my kitchen counter to eat and do homework for my online classes or lay in bed. My entire day consisted of attempting to manage and minimize the back, hip and leg pain. Some days were worse than others and when it became too much for me, someone would take me home. I was no longer driving because it was too painful, and dangerous, considering the pain meds I was taking.

Then I met Dr. Steven Cyr to discuss options. He told me a four level disk fusion was controversial and the alternative was to manage the pain with medication for years and years. I broke down. All hope of relief disappeared. How was I supposed to continue as I was? The pain increased with each month that passed. There seemed no hope for a normal life ever again.

After another visit with Dr. Cyr, he agreed to do the surgery. The surgery took thirteen and a half hours and initially I was afraid I made a mistake by having it, the pain was incredible. Despite that, I did everything I was supposed to do and followed the doctors’ orders after the surgery. Recovery has been long and is still in progress, but with amazing results. I can now sit for prolonged periods and don’t have any of the pain I had prior to surgery. When it’s cold, my back gets a little achy and I’m not as flexible as I once was. Those are very small inconveniences compared to life before surgery.

Every day I am thankful for Dr. Cyr and his commitment to patient care. After twenty months of suffering, I finally have my life back. I am blessed beyond words and excited about sitting, standing, walking and living. Thank you Dr. Cyr.

ML2009

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I am a patient of Dr. Steven Cyr at the San Antonio Orthopedic Institute, who was suffering with severe neck and shoulder pain. Dr. Cyr and his nurse practitioner, Eloy Casteneda, examined me thoroughly with physical nerve examinations, MRI's, and diagnostic x-rays. With that he and his staff would do everything in their power to help me.
?Since the first office visit, through surgery and post operative visits, Dr. Cyr and staff, have shown excellent professionalism. Dr. Cyr has exhibited compassion,empathy, above average bedside manner, and most of all, he listens intently to his patients and tries to see how he can best help him/her. That has been my experience. Dr. Cyr has saved my life. I would, and have been, recommending Dr. Cyr to whomever I feel would benefit from his extraordinary care. Thank you,

Leslie Gonzalez

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I have been suffering for over a decade with neck and back pain. I have been to several chiropractors since October of 2000 who just made sure that I kept coming back for adjustments 3 times a week for over 5 years - I had no relief. I had other doctors prescribe heavy pain medications that did nothing except make my mind spin. Eloy Castenada has been seeing me for the past 5 months. Yes, I have waited in the the waiting room for hours (for those of you complaining about waiting), but it is WELL WORTH THE WAIT!!! Eloy knows what he is doing, and takes his time to be certain that he can answer all my questions, explain every procedure and I always feel comfortable, cared for and loved by this man. Dr. Cyr and Eloy Castenada will be performing a major surgery on my neck the first week of November. Tonight I had my surgery consultation with the two of them. I was beyond nervous....completely petrified upon hearing the severity of the surgery I need to have done. However, after leaving the office, and having a good cry, I am unnaturally calm. I believe that both of these men are gifted by God. They know what they are doing, they are genuine, they answered my questions, they even gave me and my husband a well needed hug after the consultation. I have complete trust and faith that Dr. Cyr and Eloy will do their absolute best - and that my surgery will be a success. God Bless these men....and their staff. I am so eternally grateful........I'll let you know how the surgery comes out....until then.....have sunny days. :)

Jenniferocious
San Antonio, Texas

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This letter is being written to express our most sincere appreciation and gratitude for not only your skill and knowledge as a surgeon, but the kindness and compassion you show your patients. Two years ago was an extremely difficult time for both my Grandfather and me. We had just lost my Grandmother, his wife of 58 years. Just when we thought things couldn’t get worse, he developed herniated discs in his back that compressed several nerves and caused severe leg pain. The pain rendered him almost completely immobile. Now a once extremely active & vivacious 82 year old was confined to his home, and a wheelchair to move any considerable distance. He was on a cocktail of pain medications whose side effects were often times worse than the pain itself. For an entire year we went from doctor to doctor, medication to medication, in desperate hopes of finding a solution. We felt as if the medical community was unwilling to bother because of his age. We were devastated and running out of hope. I prayed every night as I watched my Grandfather slowly give up on life. It was the most helpless feeling I’ve ever experienced. Then one day, the blessing I had been praying for arrived. That blessing was you. You were compassionate and understanding, and determined to give a great man a second chance at life. And even though we knew and accepted the risks of such a surgery on a man my Grandfathers age, we had full confidence that you would do all you could to ensure success. And what a success it was! He was in almost no pain just days after the surgery. And now, a year later, he is active and enjoying life to the fullest. Dr. Cyr, there will never be enough words to express how thankful we are for all you’ve done. You are an angel, and we wish you continued success in all you do.

Julie Holcomb and William McAbee

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I really wanted to stop today and say just how great I have been feeling since my surgery. I just want to say thank you for everything. You and Eloy Castenada have done so much for me. I’d also like to say thanks to the entire staff at The Spine and Orthopeadic Institute. Everyone involved with me and my case have been fantastic. You see, a year ago I was so desperate for some relief from the terrible back pain I was experiencing due to chronic back problems and two previously unsuccessful spine surgeries. I have been suffering with back pain and degenerative disk problems for at least the last fifteen years. The two unsuccessful surgeries really multiplied my pain to the point where I did not know who or where to go and the pain itself was almost completely unbearable.

I had two previous surgeries by another doctor. The first surgery was a 2-Level Spinal Fusion at L3-L4 to L5-S1. The procedure was from the back only and the doctor was using something called BMP along with rods and screws. He said this would work and everything would be fine. The first year following surgery was a very trying, painful and difficult year, but somehow I managed through the pain. Well, after the first year this doctor had me in for a second surgery to remove all the hardware in my back. This is when the real problems starting happening. I was in extreme pain almost from the time I woke up from surgery until I came to see you. I spent an entire year in absolutely excrutiating pain. As it turned out I had almost no spinal support whatsoever after these surgeries.

My first visit was with Eloy Casteneda, not only was Eloy empathetic to my situation but he assured me that together, you would look at everything carefully and do all you could to help. After some X-Rays and review of the MRI’s I provided, he was very positive that you could help me. He ordered additional tests and called for my records from various doctors. To make a long story short, after complete consultation I decided to move forward with a three level spinal fusion from L2-L3 to L5-S1. Only, this surgery would include bone grafts from my hip and from bone donors. The surgery would also be done to both the back of my spine as well as the front. I was a little skeptical but the pain was so great any hope was all I needed and the reassurance I received from you and Eloy gave me confidence.

I remember the morning of surgery, I was definitely nervous. When I woke I was in the ICU, the care there was great. I did not have this type of care following my previous surgeries. The level of attention I received was far superior and made my recovery in the hospital much easier. The pain management program you ordered for me was also far superior and my level of pain following surgery was much more controlled. In fact, the entire program you had post-operative was far better than anything previous I received from the other surgeon. I noticed almost immediately that my back pain was different. Yes, I had pain, but I was able to move around in bed right away, I hadn’t been able to move that freely for the past year. I was up and walking the next day and by the 4th day I was ready to go home.

During the next several months recovering at home I could literally feel myself healing. I was able to move around quicker and I felt like things were improving a little everyday. Today it has been 10 months since my surgery and I feel so much better. My surgery was big and I have the scars to prove it but my pain is so much less now than before. I recall saying my pain was an “8”, I wanted to say 10 but who would have believed that. Today I would say my pain is a 3, I still get a little fatigued if I try to do too much but I can do so much more than before. I am active again, I feel healthier and I look forward to a day when my pain is a “0”. My goal is to get there and with more time, physical therapy and stretching I should make it.

I don’t think anyone else could have done for me what all of you have done. I am grateful for how well I am feeling, I didn’t think anyone would be able to fix the problems from the first 2 surgeries. Frankly, I don’t know how long I could have lasted with the pain I was in. I feel like I’ve got a second chance and a new back. I want to tell everyone out there who has serious back problems to come and see you, that the wait is worth it, that there are people who really care about your back problems and really want to help. I do want others to know this, but more importantly I want you to know exactly how I feel.

Thank you again for everything. I know it isn’t quite over yet but together we’re getting there.

Sincerely,

Lisa Grona-Takacs
San Antonio, Texas

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This is my testimony to the wonderful care I receive from Eloy, Dr. Cyr and all the staff at the Spine and Orthopedic Institute.

When I first came to Dr. Cyr in 2006, I had already had spine surgery, but continued to have problems and chronic back pain. At the Spine and Orthopedic clinic, I received the most professional and compassionate care ever expected. After undergoing two years of injections to alleviate the pain, Dr Cyr and I agreed to have surgery.

I am an elementary Special Education teacher and was having difficulty performing my regular classroom duties. Prior to having the surgery, I was placed on medical leave pending the surgery. Undergoing this type of surgery was a frightening thing, but I knew that I would be fine in the care of Eloy. He reassured me and educated me completely throughout the preparation of the surgery. He is an exceptional man. He was there to hold my hand and assist Dr Cyr through my nine hour disc replacement. Dr. Cyr is an exceptional surgeon and has been blessed with a great talent. My surgery was a complete success, and I recovered just as Dr. Cyr said I would. I was able to return to school 12 weeks after my surgery.

It’s been one year since my surgery, and my spine is doing well. The outcome that was expected is now here because of the magnificent work of Dr. Cyr.

-by Marie Martinez

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I began seeing Dr. Cyr and Eloy Castaneda in early 2006 for neck pain after having surgery with Dr. F, a neurosurgeon. Dr. F did a fusion at the C6 and C7 levels which did not help my arm pain. Dr. F was surprised after surgery when my pain continued and said it should have improved, nothing more. I decided to get a second opinion with Dr. Cyr. Dr. Cyr ordered an MRI and CT scan of my neck and told me I had pressure on a nerve in my neck where Dr. F did the surgery. Dr. Cyr did surgery to remove this pressure on this nerve and my pain went away.
I now only have my family see Dr. Cyr and Eloy for spine surgery. He is an excellent surgeon. He thoroughly explained every MRI and CT scan. He did a good physical exam and spent a lot of time with me and my wife explaining the surgery in detail. I highly recommend Dr. Cyr and believe he is the best spine surgeon in Texas.

-by James Ervin

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It was about 2 years ago that I injured myself at work. My bosses refered me to Workmens Compensation who then send me to see a physician in Concentra Medical Center.

I was diagnosed with a severe herniation of the L5 S1 disk. From there I was refered to Dr. Steven Cyr for surgery. My experience with Dr. Cyr as well as Eloy Castaneda has been incredible. When I first went to them I had extreme back and leg pain. Numbness of my foot and extreme weakness. Dr. Cyr began treatment immediately. They treated my family like their own, explaining everything to them as well as me and making it more understandable and bearable for me. Dr. Cyr performed a one level fusion in January 4, 2009, and after the surgery I have been incredibly well, The pain is not completely gone, but I feel so much better, I can feel my leg and although is still weak, it is not as weak as it was before, I have regain my confidence back. and I am active again. I still have to do Physical therapy and I still have a long way to fully recover.

I will trust no other doctor with my spine than Dr. Cyr and Eloy Castaneda.

-by Maria Cruz
Logistics Manager
Travel Manager
BIOMIN America Inc

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Dr. Steven Cyr is a remarkable surgeon. He possesses a rare quality that not many doctors today have. That is the ability to make you feel like you are his only patient.

I have had ankylosing spondalitis for 33 years - most of my adult life. I have had chronic neck pain for about the last 12 years. My doctors have tried to get the muscles to relax with botox injections, marcaine injections, lidocaine patches and finally steriod injections. They would help for about 4 - 6 weeks and then I would go back for another round of injections.

Dr. Cyr preformed a C3-C7 Laminectomy and C3-T1 PSIF. I am now seven months from the surgery and am thankful every day that I had the surgery and that Dr. Cyr was my surgeon. It has literally been years since I have been this pain free. I had forgotten what normal people could feel like.

I know that the Lord blessed me with Dr. Cyr as sure as I know that Dr. Cyr has been blessed by God with an amazing surgical talent.

God bless all of these wonderful surgeons for giving so much of themselves to their patients.

-by Ardis Geurts

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Dr. Joel Nilsson:

I have been under the care Spine and Orthopaedic since 2007, after using another orthopedic Doctor in the San Antonio area and having felt like just a number, I visited them for treatment of a myriad of problems I was having. My Mother was treated by Eloy Casteneda for a shoulder injury and without having to undergo surgery, Mr. Casteneda worked with her to almost completely rid her of all her pain. Her testimony was the reason I visited with them. I hope that my testimony will help anyone who reads this an opportunity to give themselves a chance to be rid of the daily chronic pain that they may have. Dr. Neilsen operated on my shoulder and did a terrific job, and worked on my trigger finger and has almost helped it return to normal. They treat everyone as if they are part of the family, and listen attentively as Doctors should. Keep up the GREAT work!

J. Trejo

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Dr. Nilsson is always very punctual and staff also very professional yet friendly. Doesn't necessarily make one feel like you are at a MDs office. All great experience (except for the injury)!

Rose M. Ramos

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Dr. Guy Fogel:

Methodist Healthcare recently implemented an Inpatient Discharge Call Manager process to help with post-hospital visit follow-up. Staff is placing over 350 phone calls per day to newly discharged inpatients to receive their feedback on the care provided them during their hospital stay. The results have been invaluable in confirming or revising certain hospital processes and patient care practices.

The feedback received is also an opportunity for us to give praise to units and individual staff members or find opportunities for improvement. That is why I am writing you, to communicate some positive comments made by a patient about the care they received from you at Methodist Hospital. I have included a copy of the flyer, which will be posted at the facility.

Thank you for your service to the patients and staff at Methodist Hospital. It is physician partners like you who help us achieve our mission of Serving Humanity to Honor God each and every day.

-by Mike E. Duffy, FACHE
CEO, Methodist Hospital

"He is the sweetest doctor. I went to 5 different doctors before him who all just told me I was too old to fix and I went to see him and he didn't send me away."

"1felt like the Lord sent him to me, because now I'm living without that horrible pain because of Dr. Fogel."

-by patient
Methodist Hospital

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